How does the app detect fraud?The app uses a combination of rules, analytics, and third-party APIs to detect suspicious activity in real time.
Can I customize fraud rules?Yes, you can adjust thresholds and rules in the app settings to fit your business needs.
What happens when an order is flagged as high risk?High-risk orders can be automatically cancelled, tagged, or held for review based on your preferences.
Does the app block disposable or temporary emails?Yes, the app uses multiple APIs to detect and block disposable or spammy email addresses.
Is there a dashboard to view fraud analytics?Yes, you can view fraud trends, order risk distribution, and historical activity in the analytics dashboard.
How do I get notified about suspicious activity?You can enable instant email alerts for suspicious activity in the notification settings.
Can I whitelist or blacklist specific customers?Yes, you can manage whitelists and blacklists to allow or block specific customers or domains.
Does the app support multiple stores?The app can be installed on multiple Shopify stores, and each store can have its own settings.
Is my data secure?Yes, we use industry-standard security practices to keep your data safe and private.
How can I contact support?You can reach out to our support team via the Contact page or by emailing support@zehntech.com.